Tag Archives: alignment

Ten Steps to Drive Change from the Inside

If you are frustrated by an organization resistant to embracing a change you believe is right, consider using the following steps as a road map to seeing your ideas through to reality:

  • Get Clear. Write-up and share your point of view. While what you have in mind may seem clear to you, it likely is not yet to others. Writing about what you want to happen forces you to work out the logical progression of thought and to fill in the details to tell the whole story in a way others can understand. Share what you write with others to test for clarity and to ask for help to make it even clearer.
  • Focus on value. Emphasize the business value your change would generate in terms others, especially those in positions of authority, can understand and appreciate.
  • Set the context for change. Use the change framework to explain how what you have in mind to change exists today, why it needs to change, how it will be in the future, what must be done to get from here to there, and what will be difficult about effecting the change.

Continue reading Ten Steps to Drive Change from the Inside

How rational actors can reach agreement.

Thesis: In the face of the same data, two rational people will make the same decision.

Implication: When two people disagree on something it is likely that there is something one knows that the other does not.

Strategy: When two people disagree, each should strive to reveal what is relevant that s/he knows and that the other does not until both know everything that the other knows.

Conclusion: Agreement should be reached if both are rational; that is, neither is acting based on self-interest, emotion, fear, etc.

Implication: When you reach an impasse with someone on an important matter, reflect on what is important that you know that the other party might not know and offer to share it. Similarly, ask the other party what s/he knows that is important that you may not know. Continue reading How rational actors can reach agreement.

How leaders can upgrade status report submissions with one-on-one meetings to increase the odds of better results sooner.

Stick Figures of Leaders in ActionLeaders whose direct reports submit regular (e.g., monthly) status reports on progress, problems, and plans should consider re-working their approach to include more frequent (e.g., bi-weekly), one-on-one meetings, real-time (in person or via the Web) meetings to discuss submitted progress reports and to collaborate and align on how things are going, priorities, and next steps. Specifically, top leaders ask each direct report to prepare and submit a day or so ahead of meeting one-on-one:

  • An update on progress since last time including a read-out of measures previously agreed upon to track progress.
  • A list of the top three or so things s/he is working on, and for each:
    • What s/he seeks to accomplish
    • What has been done so far to accomplish it
    • What has happened as a result of what has been done so far
    • What has been learned from above
    • What s/he plans to do  next.

How to test for and secure top team alignment on key matters to improve the odds of long term growth and performance.

Get AlignedLeadership teams need to get clear about:

Countless other day-to-day matters that will eventually impact long term organization performance and growth demand similar attention.  Many leaders struggle to reach a good, a better, or even a best solution to each.  Continue reading How to test for and secure top team alignment on key matters to improve the odds of long term growth and performance.

Introducing Manage to Lead: Seven Truths to Help You Change the World as an interactive digital workbook.

Many intelliven.com blog posts are based on the slides and lecture notes from a masters class in Organization Development called Organization Analysis and Strategy offered at American University and taught by Peter DiGiammarino.  These posts and other material from class, including:

  • Work problems,
  • Templates,
  • Graphics,
  • Slide shows, and
  • Assessments

are available  from Amazon as a softcover workbook or from iTunes as an iBook titled Manage to Lead: Seven Truths to Help You Change the World.

Selected intelliven.com blog content is now available as a workbook from Amazon or as an iBook from iTunes.

Whether one wants to change personal habits, implement a new information system, improve a business process, get team members to work together, increase a community’s appreciation for diversity, or even to topple a monarchy, taking seven actions driven by seven disarmingly simple truths will individually and collectively help achieve the goal.

Manage to Lead presents a framework to describe and assess any organization. It also provides a structured approach to plan and implement next steps for an organization as it strives for long-term growth and performance.

Readers are invited to select a familiar organization on which to apply the tools and templates introduced throughout the workbook. Exercises in each chapter produce essential elements for the organization’s annual strategic plan and lay the groundwork for implementing that plan.

Readers can package the key elements from Organization Exercises to form a strategic plan that communicates how the organization sees itself and where it is headed. At the end of the year leaders can compare actual results with what was described in the strategic plan to study what happened, why what happened was different than plan, what is to be learned from that, and what to do differently going forward as a result.

Repeat the process over several years and compare actual to planned results year-to-year to see the organization mature, perform, and grow to its full potential.