Robert Silverman has nearly 30 years of experience building, leading, and guiding highly successful organizations and is currently founder and CEO of ReachSolutions, a management consultancy helping firms build highly-successful, sustainable businesses. Through ReachSolutions, he has helped over thirty clients in over ten different market sectors achieve strategic results, reach new markets, launch and build new businesses, and implement high-performing strategic sales and marketing functions.
Before forming ReachSolutions, Robert was national managing director for the customer relationship management (CRM) practice at Plural, an eBusiness consulting firm focused on strategy, interactive and technology solutions for Fortune 1000 companies. At Plural, Robert launched the CRM practice from scratch, forging the business strategy, market positioning, and service offerings, establishing Plural’s initial presence in the CRM market and closing an initial $5M in CRM business within the practice’s first three months.
Prior to that, Robert was vice president and general manager of the government business unit at MicroStrategy, where he was responsible for all aspects of the firm’s public sector business, including federal, state and local sales, marketing, strategic positioning, channel partner management, pre-sales consulting, and consulting service delivery. Under his direction, the group achieved a 10-fold increase in revenue within his first year, consistently exceeded both annual and quarterly revenue and contribution targets, and was responsible for closing one of the company’s top five largest deals in five out of seven quarters.
Robert was a Vice President at American Management Systems (AMS), where he managed the most profitable of three customer-facing business groups in the firm’s federal civilian business area. In addition, he led AMS’s federal civilian Procurement Desktop software product business, including product sales, consulting, marketing and product development. Over his eleven year career at AMS, Rob’s business groups, practices and projects were consistently among the highest across the company in revenue, growth and profitability.
Robert has also served as an executive officer of the Harvard Business School Club of DC. Early in his career, he was a consultant at Accenture (then Arthur Andersen & Co.) and an independent consultant to a winning presidential campaign.
Robert is a recognized thought leader who has spoken at over 20 conferences, authored articles for the E-Gov Journal, Data Management Review, Intelligent Enterprise, CEO Refresher, and the NCMA Journal, taught numerous sales management classes, and has been a guest lecturer on business strategy and strategic marketing at Johns Hopkins University.
Robert has an MBA from Harvard Business School and a BS in Finance and Economics from the University of Maryland.