Rapid Reset Program Overview
and Q&A with Eric Palmer

Thank you for joining us at the RRP Overview sessions on July 10, 2020 and July 16, 2020.
We trust that you found the information, examples, and answers to your questions that

 Eric shared relevant to your situation and useful.

The Rapid Reset Program

A Proven Path to a Plan in the Wake of Massive Disruption

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The global pandemic has gutted business plans, undercut growth, and derailed operations. Leaders must act quickly to assess the new reality and reset plans to reflect it.

    • View a PE Portfolio Company Change Framework example to see how this tool can help you reset in the wake of catastrophe.
    • Hear about case examples of RRP tools and templates used by highly successful PE portfolio companies and use the opportunity to pose and get answers to your questions.
    • Receive a PDF of session slides, video recording, and transcript post-session.

What is a Proven Path to Rapid Reset?

IntelliVen is an operations consulting firm whose principals possess decades of hands-on leadership experience in highly successful PE-backed exits. And each has faced catastrophic events that brought immense challenges to their companies, leading them to take action to re-engage growth and value creation.



Our system is based on our acclaimed program: Manage to Lead: Seven Truths to Help you Change the World. It guides executives to rapidly reset plans just as we have led recoveries ourselves many times.


Recovery to Success

We have steered companies successfully through major upheavals such as the bursting of the Dot-Com Bubble and the Telecom Bubble, 9-11, the Asian financial crisis, the Housing Crisis, and the Great Recession. We have managed companies through catastrophic disruptions confined to an individual market or individual circumstance, such as suddenly losing 50% of revenue.


Disruption to Growth

We have pooled, organized, and packaged what we have learned to make it available to PE-backed companies. Our program enables these teams to deal with their pandemic-disrupted business plans, get back on track, and identify new opportunities for growth.

The Rapid Reset Program

Designed especially for PE-backed portfolio company CEOs and their management teams, the Rapid Reset Program enables company leaders and investors to collaborate on plans to overcome challenges, refocus on agreed exit criteria and seek out opportunities for accelerated growth in the new environment.

What IntelliVen Provides

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A hands-on 10-module program that guides executives to create a realistic, executable plan based on the new reality and company goals.


Engagement with deeply experienced operating executives who have orchestrated recoveries and resets before, to help executives craft the most effective plan possible.


Access to proprietary tools and templates that capture best operating and strategy implementation practices.

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Program Components

Recognizing and clearly portraying the new NOW and how it deviates from the company’s original plans is the first step to creating a new, realistic plan to achieve the investment thesis. The IntelliVen Change Framework conveys how things are now, why they must change, how things will be when change occurs, and what must be done to change.


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The WWW process guides executives to examine assumptions about the disrupted market and what opportunities are present for creating enterprise value. The process ensures the management team and its investors share a common clarity and alignment around WHAT the company provides, to WHO, and WHY these customers buy it.

With changes in mind and market opportunities understood, the DO-SELL-GROW Framework guides the management team to view their organization as a collection of systems supported by maturing processes conforming to operating model best practices.

The underlying financial model is laid out to measure progress toward goals and to keep things on track. Teams are introduced to best practices for assessing performance relative to their Past performance, against their Plan and against Peers.

PE firms work with leaders who know how to build value and achieve the desired exit target. But even the most experienced executive needs to assemble a like-minded team and ensure it stays aligned. The program guides seasoned operators to decide what kind of leader to be and collect a core group of aligned followers.

Our Heat Maps depict which initiatives are imperative because they can generate the most value in the shortest time. Each imperative is then the focus of a process that engages leadership, team alignment, resource allocation, and accountability.

Senior executives connect to the frontline of progress on imperatives by implementing the IntelliVen Do & Review initiative governance system. The system guides teams through granular analysis of plans, outcomes, learnings, and impacts. As a result, managers can take action to correct and optimize initiatives and address challenges impeding progress.

Portfolio company CEOs and their management teams are guided to effectively use boards of directors and external experts as advisors. This module guides executives to develop a network of advisors who fill knowledge gaps, provide accountability and feedback, as well as informed insight to help them become better leaders.

The portfolio company maturity and leadership team skill mix are assessed relative to success norms by stage of venture maturity. Strategies for team and team member development, support, culling, and hiring are developed to improve the odds of success.

The management team is guided to use its board of directors and board meetings for maximum value. IntelliVen Principals with deep experience as both executives and board members help to formulate board meeting structures and processes that encourage collaboration, effectiveness, growth, and accountability.


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"IntelliVen is for anyone who aspires to be good at managing and leading a small or large organization."

-Charles O. Rossotti, Senior Adviser; The Carlyle Group

Meet Your Speakers

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Hi, I'm PeterD

Professional CEO, IntelliVen

"I founded IntelliVen to help leaders, teams, and organizations get clear about what they're trying to do, get everybody aligned towards applying their great strengths to do the same thing, and to get on track to achieve target valuations in minimal time."

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Hi, I'm Eric

COO/CFO and Senior Operating Partner, IntelliVen

"The IntelliVen Program worked very well when I was CFO/COO of Gemcom (a Carlyle Portfolio Company). In two years, we grew from $57 to $120M with exceptional margins."

Session Recording and Q&A

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Or, watch with the full audio transcript.