Six Ps to peak meeting performance.

When participants follow the Six Ps, Board sessions, reviews, operations meetings, design and code walkthroughs, All Hands meetings, interviews, and literally every forum where people convene to discuss a topic, both their individual performance and performance of the group as a whole is greatly enhanced:

Formula for Success - Intelliven

Prepare: Read materials sent in advance with enough lead-time to reflect on their content.  If you are the meeting owner, make it easy for attendees to prepare, and for you and your team to step-back and develop perspective, by distributing background materials at least two days ahead.

Show uP: Attend!  You cannot contribute if you do not attend both physically (even if electronically, e.g. by phone or Skype) and mentally.  The most common reason meetings under-perform is that key participants, usually the most senior, are called away at the last minute to attend to urgent matters.  There is no better formula for increasing the odds that the matter covered in the meeting they missed will someday cause its own urgency instead of smoothly performing to its highest potential.

Remember that all meetings start before they begin and end well after they are over. Those that come late and leave early may successfully convey how busy and important they are but at the high cost of missing more than they realize in terms of what they get, and what they could give, in order to ensure the best possible results.

Pay Attention: When someone talks: listen.  Stay in-the-moment and concentrate to understand fully what is said in the meeting.  Do not allow your mind wander, check for messages, or go on mute so you can simultaneously take another call or address other matters.  

Once a key thought or two have passed you by it can be difficult to get back into the flow of what is being said.  The more senior you are, the higher the stakes are to paying attention.  Doing so ensures you will not waste the group’s time catching you up on what has already been covered when you re-engage and it is the only way to ensure that important opportunities to provide input and guidance are not missed.   

To concentrate it helps to write-down the exact words being said as they are spoken.  Do not generalize, paraphrase, or add value; just write what you hear in order to stay focused.  Another method is to play-back silently in your mind words spoken as they are heard.  The objective is to literally hear and understand only what is said.  

If what you hear does not make sense or otherwise leaves you with a question, check with the speaker to be sure you heard correctly.  Chances are that if helps you to check it out, it will help others as well. It also encourages the speaker to know they are being heard and listened to carefully.  Clarifying questions generally increase the odds that the group will reach a higher level of insight and understanding before offering recommendations, conclusions, or moving on to another point.

Think Powerfully: Give serious consideration to advance material, what is shared in the meeting, and what is said.  Internalize, organize, and consolidate what you take in and compare with your own store of knowledge and prior experience to reach levels of insight and understanding that might help push the group’s work forward.

Develop a Point-of-View: Push to go beyond taking in information and analyzing it in order to go all the way to having a point-of-view on the matter under discussion.  if  you need more information, ask for it.  On the other hand, do not  lock-in to a point-of-view too soon.  

Be sure to listen to all sides, ask clarifying  questions, think powerfully, and then develop a point-of-view.  Both doing so too soon and not doing so at all, may signal laziness, lack of self-confidence, lesser ability (and that you may not belong in the meeting), and contribute to your own, and the group’s, under-performing.

Participate: Don’t just sit there…say something.  That said, it is not a good use of the group’s time for you to think out loud or to speak just to hear yourself  talk. Speak once you have paid attention, asked good clarifying questions, thought powerfully, and developed a point-of-view worth sharing.  Before speaking edit what you plan to say in order to speak efficiently and not take too much air-time.

There is a lot going on inside the head of every participant at every meeting.  No one gets all this right every meeting but it helps to have a plan and a method to consciously follow.  Helicopter-up from time to time to reflect on how things are going.  If you are not engaged and participating then why are you there at all?  

If you wonder how it is that someone like you could be in a position to contribute in such a forum, remember that the meeting organizer asked you to attend because they wanted your input and participation.  Give yourself permission to participate fully.  Try it, notice how it feels to participate, learn from the experience, and know that you will get better and find it easier and easier with practice.

Finally, push yourself to share what you have to say in the meeting and do not wait to whisper thoughts to one or two other attendees with whom you are most comfortable after the meeting ends and when it is too late for the group to benefit from what you have to share.

Make every meeting count!

One thought on “Six Ps to peak meeting performance.”

  1. Hi Peter,

    I think you could add a seventh “P” to your formula for peak meeting performance – Follow uP. As you say in this post and your post “How to run a great meeting”, “all meetings start before they begin and end well after they are over.” To continue the momentum from a meeting and truly make it productive, attendees need to Follow uP by paying attention to the materials sent after the meeting, especially the meeting record or minutes, which ideally will include agreed upon outcomes or decisions, key insights, action items or tasks assigned, next steps, etc. Then, they need to actually work on and complete the action items assigned to them during the meeting. The concept of Follow uP fits in perfectly with your Ramp Up – Meet – Follow Up framework for running a great meeting because it reinforces the notion that each meeting is one in a series that is essential to ensuring that an organization achieves its goals better, faster, and cheaper.

    In my office, I am responsible for emailing our meeting records, which include a summary of what was said and agreed upon, next steps, and tasks assigned along with agreed upon dates of completion. These emails (aka, Follow uP reminders) have increased staff follow through on action items tremendously and also have helped to increase staff participation in and preparation for future meetings. Ultimately, through our meeting process, which closely follows your Ramp Up – Meet –Follow Up framework, we have been able to reach our goals faster, expand our services, and have increased our ability to be proactive instead of reactive exponentially. The results of the six (or seven) Ps speak for themselves. I appreciate your ability to capture their essence succinctly and in a way that make them tangible and actionable.

    Cheers,

    Katie

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