Category Archives: People Matters

Posts related to the people side of strategy and operations

Crisis Prep

You smell smoke. Then come flames! You run into the front yard and turn to look at your home with fear and dread. Now imagine your local, rookie fireman appears on the scene to fight your fire having only ever trained online with no real field-simulation experience!

Firemen train by fighting real fires in a controlled environment to learn how to use the equipment and how to make repairs on the fly when gear malfunctions, such as when a hydrant fails to turn-on as expected. Only experience with a real fire teaches the teamwork needed to work fast and handle unexpected problems.

Is this crisis real or staged?

Many organizations have written a crisis management plan and secured approvals all the way up to the C-Suite, but have never tested the plan in real circumstances to know how it works. Plans that have not been “pressure-tested” in a realistic, simulated situation risk that the team will not work well together and face higher odds of financial and reputational damage, or worse, when the inevitable crisis hits.

Continue reading Crisis Prep

CEO Role

Every organization has, or needs, a leader. And it is true that the power of one committed, clear person can make all the difference in the world. But no one individual, even the greatest leader, does anything of much significance alone.

 *Excerpted From: Get Aligned Section of Manage to Lead, Seven Truths to Help You Change the World page 49, exhibit 36.
CEO Responsibilities from the book “Manage to Lead

The best leaders know that it is not all about them. It is about their team. Consequently, one of a CEO’s most important jobs (see highlighted text at left) is to ensure that every team member knows what the leader and team expects from her/him to achieve planned results.

How to Empower Executive Teams

A good way for executives to know what team members need from them is to ask each to share views on their own, and on each others’, individual strengths, contributions, growth, and opportunities for development. Continue reading CEO Role

Leader Exit

At an as yet unspecified time in the near future, the revered leader of a high-functioning team must exit, due to age, health, opportunity, or some other compelling reason.

The way the team sees it, the exiting leader must bring in a new leader or anoint someone from within, though no team member is clearly the one to take the reins in the eyes of the others. The team is anxious and wants to know what steps will be taken when to secure a new leader. Continue reading Leader Exit

Quitting Benefits

Most people have no idea to what they are entitled when and if they quit their job. AboutUnemployment.org demystifies the rules relating to benefit entitlement upon employee-initiated termination in their article: Can You Collect Unemployment If You Quit?.  

Digital rights provided by moviecomm.com
Click the photo for a short clip that will get you in the mood to quit.

Good cause

If you are laid off or made redundant, you are eligible for unemployment benefits. In the majority of cases, you are also entitled to benefits if you were fired, as long as it was not for gross misconduct. But when you quit your job, eligibility hinges on whether or not there was good cause. Continue reading Quitting Benefits

Equity Rules

One of the hardest things for an owner/founder/operator to do is motivate others to perform and grow to their full potential. Watch how the  pride and endurance of a race horse transforms a struggling team into winners in this inspiring scene from Seabiscuit.

Movie rights provided by moviecomm.com.
Click to see a short inspiring clip from Seabiscuit.

Equity models are strategic because: Who gets What” defines “Who You Are!”  That is, the way owners share value with those who create it has a profound impact on the firm and the owners’ ability to attract, retain, and reward senior talent.

In his white paper, Equity Rules: Shaping powerful equity models via Sell.Pay.Convey, Mark Bronfman outlines the rules for using equity to secure a strategic advantage. His points are especially relevant to talent-driven ventures.

Private companies often use a variety of innovative tools, individually or in combination, to navigate and conquer major changes brought on by the urgent concerns of affordability, competency, and succession or “equity inflection points”. Continue reading Equity Rules