As the leader, it is up to you to do something, but you avoid confronting the offender perhaps because you are averse to conflict or perhaps s/he is a longtime friend, co-founder, or even a family member. Instead, you hope things will work themselves out, but they never do; things just get worse.
Do you give up, let the organization wallow forever, or act? Such a dilemma!
Leaders set direction, aligns resources, and motivates action as suggested by the panels in Figure 1. Another way to put it is that a leader develops, holds, nurtures, communicates, and drives to achieve a vision.
As in Figure 2, it helps to think of the leader holding a map, like Harry Potter’s Marauder’s map that is always changing, making sense of it, and navigating the course with those led looking on. Wise leaders constantly check with their top team to confirm that they are headed toward the same goals, in the same way, and for the same reasons.