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How to handle a disgruntled client.
When you have a disgruntled client, do the following three things in order to get back on track. 1. Unload the negative: In a face-to-face meeting, first invite your client to inform you of all the things that are bothering him/her in great detail. Ask clarifying questions to draw out and completely understand exactly what the … Continue reading How to handle a disgruntled client.
Business Writing Tips
The following business writing tips are collected from a variety of sources over a lifetime. Follow them to produce writing that is easy to read and hard to misunderstand: Use present tense Avoid words that end in: ing and in ly (e.g., really) or in y (e.g., very) Avoid words that have a z in … Continue reading Business Writing Tips
Resume Writing Tips
The most important thing about your resume is that you be proud of how it presents you. If you are not proud of it, then how can you expect any one else to be impressed? Keep working on it until it presents you in just the way you want. Whenever you even think about your … Continue reading Resume Writing Tips
Eight Reasons Executive Review Meetings Underperform
The main reason things go wrong is lack of management attention. Hence the importance of Executive Review Meetings! However, management reviews can also go wrong. Here are eight common reasons why they often do: # 8. The leaders did not prepare, so the meeting becomes the preparation and the review never materializes. # 7. Too … Continue reading Eight Reasons Executive Review Meetings Underperform
Four Steps to a Smooth Transition
Here are four steps to help transition out of a top role. It is critical to execute the steps in order. (See also: Transitions: Making Sense of Life’s Changes by William Bridges):
How to Find a Job
It is a job to find a job…and most do not do it well; in part because there is little time to find a new one while employed and, when unemployed, a sense of despondence, depression, or desperation may make it hard to perform at peak levels. Three steps can turn the average job seeker … Continue reading How to Find a Job
Two ways to improve your resume
Improve Your Resume Make clear what you want to do. Most resumes assume that the reader is to figure out something for the applicant to do and offer no specific idea what they actually want to do…this is asking more than most readers will ever bother doing. Describe the results you produced, not what you spent … Continue reading Two ways to improve your resume
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