Tag Archives: change

Advice and Lessons from Women Leaders Who Drive Change

Figure 1: A leader sets direction, aligns resources, and motivates action.

On April 29, 2014 IntelliVen sponsored the San Francisco Bay Area Organization Development Network (BAODN) panel discussion on the topic of Women Leaders Who Drive Change.

BAODN President Steve McGee facilitated the discussion in front of an audience of over 40 people at Big Heart Pet Brands Headquarters, One Maritime Plaza in San Francisco.

Panelists:

  • Christine Hunter; Vice President of Talent at Big Heart Pet Brands, formerly Del Monte.
  • Rochelle Kopp; founder of Japan Intercultural Consulting, wrote a book for non-Japanese about working at Japanese company, and teaches cross-cultural business communication.
  • Dena McFarland; was part of a significant change at Xerox where they restructured the company yet didn’t lay off anyone.  She was also a consultant for hospitals to change their mindset from physician-centered to patient-centered.
  • Jeanamaria M. Alayaay; co-facilitated Lean Startup Product Development training for the White House Presidential innovation fellows and Presidential leadership programs, Enterprise Ireland (the Irish government’s tech accelerator), Evernote, and Microsoft Imagine Cup.  She works at Luxr.

A rough summary of key points panelists offered in response to opening questions follows:

Advice from women who drive change:

Leadership development curriculum content for top executives, and those who aspire to become top executives, is now also available on Amazon.

IntelliVen blog content is now available as interactive content.
High-end leadership development curriculum content now available on Amazon.

Whether one wants to change personal habits, implement a new information system, improve a business process, get team members to work together, increase a community’s appreciation for diversity, or even to topple a monarchy, taking seven actions driven by seven disarmingly simple truths will individually and collectively help achieve the goal.

Manage to Lead: Seven Truths to Help You Change the World is a workbook that top educators, consultants, and executives use to help their students, clients, and staffs become effective leaders of strategic change. Manage to Lead serves as the core content for a class in Organization Leadership, Analysis, Strategy, and Development at one of the top Organization Development masters programs in the United States.

The workbook was introduced in the spring as interactive, digital content and is now also available in softcover from Amazon or as an iBook from iTunes. It introduces a straightforward framework to describe and assess any organization and provides a structured approach to plan and implement next steps for an organization as it strives for long-term growth and performance.

Those searching for high-end leadership development curriculum content should consider placing Manage to Lead at the center of their program. Contact the author to request related teaching artifacts including: Continue reading Leadership development curriculum content for top executives, and those who aspire to become top executives, is now also available on Amazon.

How a new executive earns respect by listening until s/he can be heard.

Most people cannot listen until they have been heard. As a consequence, wise leaders who want to affect thinking and behavior learn to first be a great listener to those they aim to impact.

Holding back from jumping-in when a key point comes to mind in the middle of a fast-paced conversation can be a challenge but it is also essential in order to avoid being written-off as one who does not listen or understand, especially if the leader is new to the organization.

The following steps help a leader stay in-tune and attuned and dramatically improve their odds of success:

  • Pay attention. When someone talks, give undivided attention and do not interrupt.  While s/he is talking you may think you know what s/he is going to say and what you want to say next rushes to mind.  In that instant you experience an irrepressible urge to interrupt and jump-in.  Following the urge causes many bright, successful senior executives to often unintentionally and repeatedly use the power of their position to hijack conversations.  The pattern wears on those in the organization and soon the leader is written-off as one who never listens and who does not get, or care about, those s/he leads.
  • Don’t jump-in.  Set thoughts aside in your mind or make a note of what you plan to share when the time comes.  Force yourself, instead, to concentrate on precisely what is being said.  Do not evaluate what is being said and do not begin to formulate a response.  Just listen word-for-word with the objective to repeat back exactly what you heard to be sure you got it right.  To force yourself to listen, try to write-down what is being said exactly as you hear it in the moment.  Strive to hear and understand each word as well as the overall point being made.
  • Say what was said. When the speaker stops, ask for permission to repeat back what was heard.  Follow with an opening phrase such as: What I heard you say is:…” and then say back what you heard, word-for-word.  When done, ask for confirmation that you heard correctly.

Continue reading How a new executive earns respect by listening until s/he can be heard.

Introducing Manage to Lead: Seven Truths to Help You Change the World as an interactive digital workbook.

Many intelliven.com blog posts are based on the slides and lecture notes from a masters class in Organization Development called Organization Analysis and Strategy offered at American University and taught by Peter DiGiammarino.  These posts and other material from class, including:

  • Work problems,
  • Templates,
  • Graphics,
  • Slide shows, and
  • Assessments

are available  from Amazon as a softcover workbook or from iTunes as an iBook titled Manage to Lead: Seven Truths to Help You Change the World.

Selected intelliven.com blog content is now available as a workbook from Amazon or as an iBook from iTunes.

Whether one wants to change personal habits, implement a new information system, improve a business process, get team members to work together, increase a community’s appreciation for diversity, or even to topple a monarchy, taking seven actions driven by seven disarmingly simple truths will individually and collectively help achieve the goal.

Manage to Lead presents a framework to describe and assess any organization. It also provides a structured approach to plan and implement next steps for an organization as it strives for long-term growth and performance.

Readers are invited to select a familiar organization on which to apply the tools and templates introduced throughout the workbook. Exercises in each chapter produce essential elements for the organization’s annual strategic plan and lay the groundwork for implementing that plan.

Readers can package the key elements from Organization Exercises to form a strategic plan that communicates how the organization sees itself and where it is headed. At the end of the year leaders can compare actual results with what was described in the strategic plan to study what happened, why what happened was different than plan, what is to be learned from that, and what to do differently going forward as a result.

Repeat the process over several years and compare actual to planned results year-to-year to see the organization mature, perform, and grow to its full potential.